NHTSA Complaint #11643498 — 2016 KIA SOUL

The contact owns a 2016 Kia Soul. The contact stated that while driving 55 MPH, the vehicle shut off after the engine became hot. The engine and oil lights were illuminated. The vehicle failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the Oxygen sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic who determined that the catalytic converters needed to be replaced. Additionally, there was oil leaking from the vehicle. The DTC displayed was P0240. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 11,322.