NHTSA Complaint #11642955 — 2018 LINCOLN MKC

It was almost time for an oil change when the check engine light came on. The engine was idling roughly when the car was first started. I decided to take the car in early for the oil change and to get them to check the check engine light that’s when they told me of the known problem with the cracked engine block, and the engine coolant leaking into the engine. I took the car to another place for a second opinion and the mechanic told me he had repaired five of these vehicles recently. In my research, I have found that Ford was aware of this problem with Ford vehicles and Lincoln vehicles, but has not offered a solution to the problem. I don’t find a recall notice or anything Ford is doing about this problem, except replacing the engine, as instructed by Ford and charging me full price for the replacement of the engine. I would not have purchased this vehicle had I known of this problem. This vehicle has had every scheduled maintenance performed by the Lincoln dealership except two oil changes that were done at a Ford dealership.