NHTSA Complaint #11642434 — 2018 KIA SORENTO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11642434
Vehicle	2018 KIA SORENTO
Component	UNKNOWN OR OTHER
Date of Incident	October 8, 2024
Date Filed	February 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Trunk latch won’t latch, Looked into it and other 2018 Kia sorentos gave the same problem. I called to check for a recall as I bought the car less then a year ago and was told nothing. This is a problem I barely used it and it won’t close now. Just pops back open and will start alerting me that it’s open and won’t latch. Meaning the car will keep beeping that it’s open and then will eventually drain the battery due to the alert going off the whole time (it won’t relatch) it took 8 hours for it to latch to close. This is the Manuel trunk.

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