NHTSA Complaint #11639084 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11639084
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	December 7, 2024
Date Filed	January 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no difference. Started out with rough idle but smoothed out after about 30 seconds. Dealer diagnosed issue and quoted $6,900.00 plus tax to install new long block. Ford finally agreed to cover part of the repair costs but still left me with a $3,000 bill. Car is now repaired but I'm hoping to recoup some of my expenses now.

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