NHTSA Complaint #11638593 — 2021 SUBARU FORESTER

In the summer of 2024, my forester started completely stall out when I was stopped at a stop light. The auto start/stop system seemed to not turn back on. I would have to put the car in park, turn the car off and turn it back on. It was very scary being in traffic and people getting upset behind me. This happened multiple times. I took my car to the dealership. I was told an update needed to be installed and it was not anything I could do at home. After that point, it worked better, but still started back up hard at times. When I remembered, I typically started turning the feature off each time I drove it because I do not trust the feature. Unfortunately, it happened again yesterday. We were at a stoplight, and the car did not start back up, it stalled out. My husband had to quickly try to put the car in park, turn it off and then back on. Cars started honking at us. I am very concerned about this feature.