NHTSA Complaint #11638401 — 2021 HONDA PILOT
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11638401 |
| Vehicle | 2021 HONDA PILOT |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 53,591 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
my vehicle had died on the road, i had it towed to the local independent shop that does most of my repairs needed on our vehicles, it was diagnosed with a fuel pump issue, the shop checked for recalls on our 2021 Honda pilot and showed no recalls, i had them replace the fuel pump and repaired the issue, i kept possession of the old fuel pump and when i got the car home and started looking into the issues we were having, i found that there was a fuel pump recall on certain 2021 Honda pilots but our vin # was not listed in that recall, i searched the NHTSA web site and found the recall report on the fuel pumps that were affected and showed all the part numbers associated with that recall, (part 573 safety recall report 23V-858) the fuel pump that was in our Honda had one of the recalled fuel pumps in it,(part #17708-Tz5-A11-M1). Honda will not help with this issue because our vin# was not listed or included in the recall. not sure what the next step is other than filing a complaint here.
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