NHTSA Complaint #11638186 — 2022 CHEVROLET SUBURBAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11638186 |
| Vehicle | 2022 CHEVROLET SUBURBAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. It wouldn’t accelerate, kept shaking, and several warning lights appeared on the dashboard, such as Engine, Traction, and ESC. At that time, I was with my two sons, aged [XXX] and [XXX] . We were turning onto an empty and quiet street, so our safety was not at risk. However, if this had happened in heavy traffic, it could have posed a significant danger, as the vehicle’s power dropped dramatically, and it all happened very suddenly. I took the car to a mechanic. Initially, the fuel injector was replaced, but the problem persisted, and the mechanic recommended an engine replacement. After that, I went to an authorized service center, and they also recommended an engine replacement. I purchased a new engine from Chevrolet and had the mechanic install it. The mechanic told me that this is a common issue and mentioned that two other Suburban engines were replaced this year. My next complaint will also be related to my second vehicle, which is the same model Suburban, experiencing similar issues. I own two 2022 Suburbans, and both have had their engines replaced in the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding their condition or the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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