NHTSA Complaint #11637656 — 2021 HONDA ODYSSEY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11637656
Vehicle 2021 HONDA ODYSSEY
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I was driving in light snowfall when several alerts notifying me that the radar sensor was not working. This is common in snow fall. Later I cleared off the radar unit cover (The Honda logo on the front of the car). The alerts remained. I took it to the dealer and they dubiously told me it was "damaged by snow". This is impossible. It was light snow. There was no collision or impact. This device should be durable. It has no moving parts. But Honda wants me to believe that it simply stopped working from driving in a light snow. They want $1300 to replace. How do I know the next one won't conk out after the first snowfall? These units should have a lifetime warranty with only exceptions for collisions or impact damage. If the unit is damaged by snowfall, it's clearly too fragile and should not be on the market. It's a HUGE safety concern that the vehicle's advertised safety systems can be toppled like a house of cards from one light snowfall.

Related Complaints for the 2021 HONDA ODYSSEY

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11648579 All of my assist lights just came.on one after another saying there was a malfunction with the emmision light continu...
#11635070 The children message that the radar is obstructed, I did the clean where is the radar is but the issue still.
#11611850 After a slight rain, the error of Radar Obstructed is being displayed. Can’t get this error removed or fixed. After ...
#11582551 I am writing to urgently bring to your attention a critical issue plaguing the driver assist systems in Honda Odyssey...
#11540905 Once the cruise control is set, it consistently drops below the set speed and surges back up or over the set speed. S...

Recent Complaints for the 2021 HONDA ODYSSEY

#11712381 ELECTRICAL SYSTEM The error message “Power Tailgate Problem” appeared on the dash. Following the error message, the power tailgate stop...
#11712381 UNKNOWN OR OTHER The error message “Power Tailgate Problem” appeared on the dash. Following the error message, the power tailgate stop...
#11711166 ELECTRICAL SYSTEM the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogge...
#11711166 STRUCTURE:BODY the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogge...
#11711166 UNKNOWN OR OTHER the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogge...
Check any vehicle history by VIN - Free vehicle history report