NHTSA Complaint #11637330 — 2021 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11637330
Vehicle	2021 CADILLAC ESCALADE ESV
Component	ENGINE
Date of Incident	December 26, 2024
Date Filed	January 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Car full of kids, going down the expressway in the fast lane the car completely shuts off with no warning. I had to merge four lanes to get to the side of the road and my kids and I could have been in huge trouble if I didn’t remain calm. Once parked the car would not go back into neutral and the town truck had to drag our car with brand new tires onto the truck. I’m livid. The dealership Al Serra Grand Blanc MI confirmed it was the motor and they are now on back order. It’s been there a month.

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