NHTSA Complaint #11636879 — 2024 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11636879
Vehicle 2024 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Was driving on highway when the engine started to labor. Without notice the car flipped into neutral. Obviously this was very dangerous going from acceleration to no engine power. I barely made it to the side of the highway by crossing two lanes to get there. When on the side of the road the car went into park and was unable to move to any other modes. Not even neutral. Again very lucky to have gotten off on the shoulder. Once the car came to a stop we were stuck for good. Had to get towed 60 miles or the nearest dealership with my wife and two young children. Took the car to a GMC dealership who said; “yeah this has been happening with the V8s”. It has now been 30 days and still no updates from GM outside of them waiting on a new engine. Also GM only gives you $44/day for a rental car which doesn’t even come close to covering a like kind vehicle. We had a 2024 Yukon Denali. I am now without a car and the only communication I am getting from GM and the GMC dealership is to wait until they receive and replace the engine, which they say should hopefully fix the problem. I am not taking the risk that this could happen again with my family in the car. Looking to get some form of a buyout and move into a different car.

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