NHTSA Complaint #11635897 — 2019 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11635897
Vehicle	2019 TESLA MODEL 3
Component	SUSPENSION
Date of Incident	January 10, 2025
Date Filed	January 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Sep 2022 Tesla Model 3 brought in for noise when steering wheel is turned. Was told it was the control arm. Left and right arms both replaced. Mileage - 53247 Jan 2025 Tesla Model 3 brought in for heating issue and for similar noise when steering wheel is turned. Service rep said lateral links needed replacing. Mileage - 85321 Control arms and lateral link replacement at 53K and 85K, respectively, seems highly irregular. I have checked several online forums and found many other Tesla Model 3 owners having similar complaints. I have now replaced a significant portion of this vehicle's front suspension. We have owned 7 other vehicles, all purchased new, over the last 20 years. We have kept those cars between 150k - 200k miles and only 1 of those cars required this type of work, which was performed on a 2011 Jaguar XF at 160k+ miles

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Other SUSPENSION Complaints

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#11708550 — January 3, 2026 — I am reporting a safety defect involving a welded rear subframe component. The welded section snapped under normal dr...

#11707311 — December 28, 2025 — After 3 prior repairs 2 of which were recalls of the front suspension, control arms. I was driving when me and my 3 c...

#11703828 — December 8, 2025 — The two bolts that hold the front lower control arm on fell out (driver side). Luckily this happened when we were ba...

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