NHTSA Complaint #11635084 — 2017 SUBARU FORESTER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11635084
Vehicle	2017 SUBARU FORESTER
Component	AIR BAGS
Date of Incident	December 19, 2024
Date Filed	January 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The passenger seat sensor intermittently turns on and off as indicated by the warning light on the dashboard and the "passenger airbag on off" light indicating it is off when an adult passenger is sitting in the seat. This put the passenger at risk of serious injury if a collision would have occurred or could occur. I took my car to the dealership on January 1, 2025 where they inspected the vehicle and said that the seat sensor needed to be replace costing ~$1,700. The above warning first occurred on December 19, 2024 and then on December 26, 2024, which both occurred on a 250-mile trip. The passenger airbag wiring harness was replaced under recall in August 2020 but failed to correct the problem. Internet searches have indicated that this is a continuing safety issue, but currently there is no recall on the seat sensor.

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