NHTSA Complaint #11635046 — 2021 TESLA MODEL X

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11635046
Vehicle 2021 TESLA MODEL X
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

This complain is regarding the recent recall regarding FSD tesla Smart Summon failures. Incident date June 02, 2024 Car was parked in a parking lot outside a movie theater. I was less than 20 feet away from car with clear visibility, and tried smart summon. Car pulled out of the parking making an acute turn damaging driver side door, and front bumper of car parked next to it. Tesla was contacted immediately regarding this malfunction of smart summon and requested them to stop offering this service to owners as it is dangerous. They took 3 months to conduct an internal investigation but refused to share written results. Instead read a generic statement from their website. Still not received a copy of the investigation. Tesla also refused to take take financial responsibility for the damage and their false claim. Smart Summon is dangerous and Tesla should not be allowed to advertise.

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