NHTSA Complaint #11634789 — 2017 RAM 1500

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11634789
Vehicle 2017 RAM 1500
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 180,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

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