NHTSA Complaint #11632917 — 2013 CADILLAC CTS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11632917
Vehicle	2013 CADILLAC CTS
Component	AIR BAGS
Date of Incident	December 16, 2024
Date Filed	December 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I noticed that on the dash a message that service is needed on one of the airbags. I then scheduled appointment to have the problem corrected. I was informed by the dealership’ service department that I need a passenger airbag replacement on the passenger side of the car, and they also informed me that GM no longer manufactures the airbag that I need. I was not given any assistance on how to replace this safety feature in the car, nor was I notified by the manufacturer that airbag was discontinued.

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#11415011 — May 3, 2021 — TL* THE CONTACT OWNED A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CONTACT CRASHED INTO A DEE...

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#11269767 — October 20, 2019 — I WAS DRIVING ALONG HIGHWAY 70 DOWNTOWN ST LOUIS WHEN ALL THE SUDDEN ALL 4 CEILING/CURTAIN AIRBAGS WENT OFF ONLY, NO ...

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