NHTSA Complaint #11630913 — 2018 FORD ESCAPE

The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact, who is an independent mechanic, replaced the spark plugs however, the failure reoccurred. The vehicle was not repaired. The contact diagnosed the vehicle with engine failure. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the mileage was above the warranty limit. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.