NHTSA Complaint #11630685 — 2018 FORD EDGE

In September 2024 (just over 68k miles) my check engine light came on in my 2018 Ford Edge, car overheated, smoke from tailpipe and would no longer run. I had it towed to the dealership where it was determined that it needed a whole new engine. This is the same engine that is recalled or warranty extended for the Escape but not the Edge! 2 weeks later, I paid thousands of dollars to have the engine replaced. Today, less than 3 months later and only a few hundred miles after a new engine- the check engine light is flashing and the vehicle is sputtering. This vehicle is used to transport our children and get us to/from work. This is completely unacceptable and unsafe. The vehicle is, once again, unable to be driven. I have contacted Ford Customer Service who has advised we make another dealership appointment and they are not open currently. Something needs to be done about this vehicle!