NHTSA Complaint #11629478 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11629478
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	November 22, 2024
Date Filed	December 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Unknown component or system failed. My car suddenly stalled while on the highway, not allowing me to increase speed (over 40 mpg) and then stopped. I was scared to death when that happened on the highway as we could have been hit by other vehicles. I was able to restart it but it kept doing it, gradually reducing my speed to 20mpg then a lamp warning sign appeared. The car only has 50,000 miles on it and no warning light or prior failure before this happened on 11/29/2024. I took it to Kia for inspection and they told me if the engine will have to be replaced, it will take 3 months. They took my car in for inspection and I am now 10 days without a car and I have not yet heard from Kia.

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