NHTSA Complaint #11629442 — 2021 TOYOTA VENZA UNKNOWN OR OTHER

Complaint Details

ODI Number	11629442
Vehicle	2021 TOYOTA VENZA
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2024
Date Filed	December 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The Door lock actuators have all systematically failed on the car, so I can lock the doors manually, but anytime an electrical signal is sent to the lock (key fob, putting the car in drive, etc), the door locks do not operate. It is my understanding this is a known problem by Toyota across many SUV models. I have left my car unlocked on many occassions "thinking" it is locked, and I don't like driving with passengers in the car due to the safety issue of being able to open a door while the car is in motion when I "think" it is locked

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