NHTSA Complaint #11629325 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that while cold starting the vehicle, the engine was making a grinding noise and the vehicle was vibrating abnormally. The contact stated no warning light was illuminated. The failure was a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 - Cam Phaser Replacement (Engine and Engine Cooling). The failure mileage was approximately 60,000.