NHTSA Complaint #11627716 — 2021 CHEVROLET TAHOE

My vehicle performed an update without my knowledge. When I got back into my vehicle after a quick stop the infotainment system said "Update Failed - Return to Dealer". I did so and was informed that a reprogram was attempted but failed so the entire system needed replaced. There is active recalls I'm told on newer model vehicles with the same issue but mine is not included. So, after the OTA update I didn't ask to take place I'm stuck paying $1,300 for a new infotainment system. I called GM who basically told me without there being a recall there was nothing they could do.