NHTSA Complaint #11627501 — 2018 VOLKSWAGEN BEETLE

The contact owns a 2018 Volkswagen Beetle. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 96,000. VIN tool confirms parts not available.