NHTSA Complaint #11627009 — 2021 NEWMAR DUTCH STAR

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11627009
Vehicle 2021 NEWMAR DUTCH STAR
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Last week I had the air dryer filter replaced at Colton Truck Terminal in Colton Ca. Subsequently, I did the complete 7 step air brake system check and discovered that during total loss of air pressure , the emergency brakes would not auto apply. I replaced the dash hand valve and the problem still persists, so I installed the original valve and took the coach back to Colton Truck Terminal to diagnose the problem. Attached is the paper work from Colton Truck Terminal diagnosing the issue and the correction of that issue. Also on that paperwork is the vehicle information. Apparently, two air lines were crossed going into the primary air tank during chassis assembly. Once corrected, the system worked properly. I did not take it to a FL dealer because the chassis is out of warranty and Colton Truck Terminal is a well respected local repair company that almost exclusively works on Class A diesel pusher chassis. My hopes are that FL will reimburse me for this repair that was required as a result of improper initial assembly. My other concern is that there are no other chassis that may have this issue that were built around the same period. Though the emergency brakes could still be manually applied during loss of air pressure, the incorrect assembly prohibited automatic operation as required. You are welcome to call the repair facility to gather further information if you require or contact me as well by email or phone at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2021 NEWMAR DUTCH STAR

Recent Complaints for the 2021 NEWMAR DUTCH STAR

#11621192 STEERING My Newmar motorhome has 20,000 miles on it. When driving on the highway the steering intermittantly gets about 60% ha...
#11558068 WHEELS TPMS not reading tire pressure
#11489742 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Tire Pressure Monitor System stops working after 1 to 2 hours and shows all tires at 401 degrees F and 136 PSI. At th...
#11489742 WHEELS Tire Pressure Monitor System stops working after 1 to 2 hours and shows all tires at 401 degrees F and 136 PSI. At th...
#11487005 STEERING This model motorhome has a steering assist function to allow the steering wheel effort to be adjusted to a very light...
Check any vehicle history by VIN - Free vehicle history report