NHTSA Complaint #11625917 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that the engine was running rough and made an abnormal knocking sound at start-up and while driving at various speeds. Additionally, the contact stated that the check engine warning light was illuminated at start-up. The vehicle was taken to AutoZone, where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The dealer was contacted and provided an estimate for the diagnostic test and repair. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 66,000.