NHTSA Complaint #11624412 — 2017 FORD ESCAPE

At approximately 24509.37 miles the engine broke a valve and damaged a piston (hole in piston). We were never notified about Ford Motor Company's "Customer Satisfaction Program" 21N12 & 19B37 and Technical Service Bulletin reference (Technical Service Bulletin) 22-2134 pertaining to 2017-2019 Ford Escape Models. I have a copy of the Ford Motor Company letter sent to all U.S. Dealers dated June 9 2022 that was recently given to me by another Escape Owner. I believe this is commonly known as a "silent recall." The engine damage occurred on [XXX] at [XXX] at the mileage listed above. I believe there was a Class Action Lawsuit filed against Ford Motor Company that I, as an owner of this vehicle, was not notified about as required by law. This issue needs to be investigated so I can file a claim and seek remedy for damage to my vehicle. All the Diagnostic Trouble codes on my vehicle match all the codes on Ford's Program 21N12 as referenced above. All information points to Ford Company admitting to a known engine design defect that affects my vehicle. I have attached as many documents as can find to date since my engine damaged occurred. The local Ford Dealership provided Diagnosis of the engine damage and said they were well aware of the trouble with this Model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)