NHTSA Complaint #11623882 — 2019 CHEVROLET BLAZER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11623882 |
| Vehicle | 2019 CHEVROLET BLAZER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
My 2019 Blazer gave a Steering Assist warning on 2 Nov 2024. I was aware of a recall for other Blazers but for some reason my VIN was not among those recalled. I took it to the dealership on 6 Nov 2024. The dealership has determined that the issue is indeed the same issue with those other Blazers that have been recalled but refuses to include my car in the recall because the VIN number wasn't originally among that recall. I was told that the car needed anew temperature gage and that they would have to order it, however, the component was available outside of the dealership. I paid for the diagnostics and the part, being told that the light(s) would stay on, I would still be able to drive it and that I would receive a call when the part came in. It is my understanding that the steering assist reduced can affect the power steering and essentially revert back to manual power steering, potentially causing a loss of control while driving and increasing the risk of accidents. There were no warnings of the steering failure assist warning. It just appeared on Nov 2, 2024 at 1130am. About 1240pm I noticed that the temp gage was inop and the check engine light was now illuminated. I contend that because GM has already identified the thermostat issue serious enough to do a recall, then all Blazers with that recall issue, VIN number aside, should be given the same consideration and not have to pay for something that GM has already taken responsibility for. The dealership however does not agree for the simple fact that the VIN was not identified in the original recall.
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