NHTSA Complaint #11623510 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11623510
Vehicle 2018 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My car has about 104,000 miles. Suddenly the check engine light came on and a warnning that reads "High Temprature Engine Stop Carfuly" and "Engine Fault Service Now" came on. Certified mechanic checked and confirmed coolant intrusion into cyliners needing engine replaced. Ford was contacted and said the "Customer Satisfaction" addressing this issue expired. It was for 7 years or 84,000 miles, which my car exceeds. And refused to do anything and said to complain through NTHSA. This is clearly the manufacturer issue and is repeatedly showing on NTHSA by owners of 2017-2019 Escape. This should turn into a nationwide recall. New engine costs $12500 which is more than the car price.

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