NHTSA Complaint #11622931 — 2021 DODGE CHARGER

The contact owns a 2021 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the “Service Transmission” message displayed. The contact stated that the continue to drive and do not shift message was displayed. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact stated while driving 65 MPH, the contact noticed smoke coming from the vehicle and noticed that the transmission had overheated. The vehicle was towed back to the dealer where it was not diagnosed or repaired. An independent mechanic was contacted and informed the contact that the head gasket might have failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000.