NHTSA Complaint #11621949 — 2019 FORD RANGER

I took this vehicle in on 5-19-2020 for recall (19543/NSTSA Recall 19V-839). Local dealership removed skid plate, inspection/pass. Over the next 3 yrs. the p/u was taken in because of battery drainage & then battery replacement. May 2024 it was taken in as all the rear lights stopped working (exactly what was stated in the recall letter would happen). Was told at the time that the topper, which a very reputable dealer put on, did the wiring wrong so I was charged over $1300 for repairing the wiring. The topper was put on in 2019, recall was 2020, and nothing was found then. An inspection was done and not replacement of rear lights wiring. I came very close to several rear-end collisions as I hadn't realized no rear lights in May 2024. Now, I'm getting "System Off to save battery. Please turn ignition off or start engine" again on the console. I've contacted Ford at Dearborn and was referred back to local dealership and they have given me the run around. I was in a week and half ago to show them all the paperwork, was told they'd look it over and give me a call. I've heard nothing. I'm upset that the recall work wasn't done in 2020 but had to pay for the same work to be done in 2024. Since the work done in May 2024 really didn't handle the battery being drained, I'd like a new pickup as this one seems to be a lemon, or the dealership isn't doing what they said they did. I have paperwork, but it wouldn't scan onto document.