NHTSA Complaint #11621416 — 2017 RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11621416
Vehicle	2017 RAM 3500
Component	SERVICE BRAKES
Date of Incident	October 7, 2024
Date Filed	October 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Component Failure: ABS ECU and HCU modules presented a trouble code C0020-01 after dashboard warning of ABS System problem. Safety Risk: Pulling my 12,000 trailer down the I-5 Grapevine without ABS, Traction Control or Cruise Control is very dangerous to myself and others. Failure Reproduced and confirmed by independent service center. Manufacturer (Stellantis) RAM insisted they change the HCU module before changing the ECU module (P/N 68347098AC). The HCU replacement did not clear the code, The manufactuer has a hold on shipping any ECU units to their dealer network. Truck has been out of service for three weeks! Dated 10/22/2024

Related Complaints for the 2017 RAM 3500

Other SERVICE BRAKES Complaints

#11715944 — February 5, 2026 — I have been trying to get a ram dealer to fix the hcu unit under recall. All I get is no remedy available, im driving...

#11711839 — January 19, 2026 — While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease ...

#11710084 — January 10, 2026 — The problem with the ABS module started in 2019 when the truck had 43000 miles. The dealership told mee what the prob...

#11708928 — January 5, 2026 — No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding

#11706880 — December 23, 2025 — It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go...

Recent Complaints for the 2017 RAM 3500

#11716138 — SERVICE BRAKES, HYDRAULIC — February 6, 2026 — The contact owns a 2017 Ram 3500. While the contact’s wife was driving into the driveway, the ABS and the traction co...

#11713554 — SERVICE BRAKES, HYDRAULIC — January 27, 2026 — The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...

#11711839 — VEHICLE SPEED CONTROL — January 19, 2026 — While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease ...

#11711452 — SERVICE BRAKES, HYDRAULIC — January 16, 2026 — The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAK...

#11710404 — SERVICE BRAKES, HYDRAULIC — January 12, 2026 — The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...