NHTSA Complaint #11618962 — 2018 NISSAN LEAF

EQUIPMENT:ELECTRICAL issue reported to NHTSA

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Complaint Details

ODI Number 11618962
Vehicle 2018 NISSAN LEAF
Component EQUIPMENT:ELECTRICAL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Enel X Way recently announced that they were terminating operations in North America. With that in mind my Juicebox level 2 charger now becomes a dumb charger with no app functionality to turn down the amps produced by the charger. The Juicebox model I have is a plug-in version rated at 32 amps max. My service panel/circuit breaker is only rated to 30 amps. With a constant 32 amps on a 30 amp circuit breaker there is a potential to start a fire at the plug socket end and/or the breaker end, at the very least the breaker might trip every time I charge. For fear of that happening, I'm reluctant to even use it. I'm filing an issue/complaint here because in recent days there have been others who have complained about Enel X Way shutting down and causing problems similar to mine according to an article I read at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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