NHTSA Complaint #11618717 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11618717
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	August 5, 2024
Date Filed	October 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I bought a used 2017 Ford Escape Titanium 1.5 with 58k miles. The vehicle started consuming coolant a slow level at around 60k miles. The condition would cause me to need to refill the coolant reservoir every 2-3 weeks. At around 65k miles the condition got extremely bad. The vehicle would run completely out of coolant every 2 days. The vehicle would run extremely rough or at times fail to start. Excessive shaking and white smoke also. Ford refused to repair the vehicle. Currently spending $12k out of pocket for a new 1.5 EcoBoost engine. The vehicle has been at Ford for over 2.5 months so far as of October 2024.

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