NHTSA Complaint #11617110 — 2017 FORD ESCAPE

Engine misfired while driving down highway causing car to shake, and emitting smoke from the tailpipe. Vehicle has 93,000 miles and has always been well maintained. Driven carefully and never driven rough. Due to the abrupt failure of the engine driver nearly lost control of the vehicle and had to pull to the side of the road immediately. The problem was confirmed by the dealer who admitted that they know there is a problem with this years engine failing prematurely but wanted $11404.47 to replace it. The vehicle was inspected by a certified Ford Technician at Koch 33 ford in Bethlehem PA. This failure was unprovoked, there were no warning lights, messages, or any symptoms. FORD KNOWS about this issue and refuse to issue a recall or address the problem once it fails. There is ZERO reason a car that is 7 years old is now completely worthless. When asked about this the dealer said that they would be happy to roll the outstanding cost of the vehicle into a new loan on a new car but they would not address the vehicle that failed.