NHTSA Complaint #11615312 — 2024 SUBARU LEGACY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11615312 |
| Vehicle | 2024 SUBARU LEGACY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
CarPlay Infotainment system built into vehicle and advertised on Subaru.Com as works "perfectly" is showing this message "There was a problem loading this content". Subaru website: The centerpiece of the updated Legacy interior is the available 11.6-inch STARLINK multimedia touchscreen. The stunning big-screen interface makes it easy and intuitive to customize options and delivers SEAMLESS CONTROL of the wireless Apple CarPlay". This is FALSE ADVERTISING. This is EXTREMELY DANGEROUS SAFETY ISSUE. The entire infotainment screen which controls things like HVAC is freezing up for no reason.
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