NHTSA Complaint #11615252 — 2021 HONDA ODYSSEY

My Honda Odyssey is experiencing an issue where it intermittently fails to restart automatically after coming to a stop and engaging the idle stop feature. Despite following Honda's recommendations, which included applying Service Bulletin 23-008 (updating the PGM-FI Idle Stop Software) and replacing the battery, the problem persists. I've also had the vehicle inspected at two different dealerships, with no resolution. I discovered Service Bulletin 23-009 on your website, which directly addresses this exact issue and extends the warranty for the Ridgeline, Pilot, and Passport models. Given that my Odyssey shares the same engine, it's concerning that it's not included in this bulletin. I believe it's unfair that I'm being forced to pay dealership fees to diagnose and fix a safety issue that Honda has already acknowledged and addressed for other vehicles with the same engine. I urge you to reconsider the exclusion of the Odyssey from Service Bulletin 23-009 and provide a solution that doesn't burden owners with unnecessary costs.