NHTSA Complaint #11614487 — 2018 DODGE CHARGER

I experienced an issue with the trunk lights on my 2018 Dodge Charger SXT Plus, which would not illuminate when the trunk was open. Additionally, the dashboard display failed to indicate that the trunk was open. This posed a significant safety concern, as the car allowed me to drive without alerting me that the trunk was open. Normally, when the trunk is ajar, the vehicle displays a notification and prevents the car from being driven without addressing the open trunk. However, with the broken latch, no such alert occurred, and the car could be driven with the trunk accidentally left open. Furthermore, the remote start feature, which typically only works when all doors (including the trunk) are closed, was compromised. The car could be remotely started via the keyfob regardless of whether the trunk was open or closed. This is a serious safety concern, as the vehicle could be driven or left running with the trunk open without the driver’s knowledge. This repair cost $301 to fix. Repair Details: Date of Repair: January 17, 2023 Description of repair from dealership: Trunk lights and dashboard indicator were non-functional, and no alert was provided when the trunk was left open. The latch was internally shorted, causing the malfunction. After the latch was replaced, the lights and notifications worked correctly, and the vehicle's safety functions returned to normal.