NHTSA Complaint #11613961 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that upon start of the vehicle, the gear shifter failed to move out of park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 19V362000 (Power Train); which the contact linked to the failure. The contact also discovered how to manually repair the failure. The contact stated that while driving at slow speeds, the vehicle independently shifted into park(P) without warning. The contact manually attached the shifter cable bushing back onto the gear shifter which allowed for the contact to resume normal driving. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 97,000.