NHTSA Complaint #11613920 — 2017 FORD ESCAPE

Our car has less than 100,000 miles on it. We have the eco boost engine on our escape and one day when we were driving, the engine light came on then the car turned off and wouldn’t turn back on. We’ve never missed an oil change or any repairs and have not been in an accident. The dealership says it needs a whole new engine because of a KNOWN problem with these cars. They said they have seen hundreds of them. In fact, a recall was just done on them for thousands of vehicles with the same engine, but not our model despite having the same issue. A quick Google search confirmed that many other people have had the exact same issue. How many more people will it take to realize it’s a concern? We had kids in the car. We are a military family with medically fragile children and can’t afford a new engine on our own. Our car was relatively new. This shouldn’t happen from a well known company. How many other hard working families have to suffer? We should have been included in the recall a couple days ago that included all 2.7 boost engines for every model but ours. Please please look into it. It is most definitely a safety concern and could have ended much worse for us.