NHTSA Complaint #11613034 — 2019 FORD EDGE SEAT BELTS

Complaint Details

ODI Number	11613034
Vehicle	2019 FORD EDGE
Component	SEAT BELTS
Date of Incident	August 10, 2024
Date Filed	September 6, 2024
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was parked and fastening the seat belt, the seat belt failed to retract as needed. The failure occurred with front driver’s and passenger’s sides seat belts. The vehicle was taken to a dealer where it was diagnosed that the retracting mechanism had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.

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