NHTSA Complaint #11612887 — 2015 RAM 1500

Truck has less than 78k miles on it and I am the second owner. Bought it from a dealer and I mentioned to them that the rear end seemed to have some new metal pieces on it with silicone around it. Hard to imagine silicone used on a rear end. When I questioned it, the salesman stated that it was all set and fine. When I road tested it, there was a stiffness in the steering wheel. I mentioned that as well and was told that they steer hard. Then once home, it continued and that didn't sit quite right with me, so I continued to contact the dealership and they never would return my calls. Eventually, something gave and the steering was fine. We have had the truck a year as of May 2024. On [XXX] I was driving on the highway, at 70mph and the rear end just snapped on my truck! In the middle of the highway! I cannot see a drop of gear oil, if there should be some. Rear end snapped clear off to spline. No idea what caused this as of yet. Spent 2 weeks trying to get the dealership to return my calls, texts or emails. Then took time off work to drive over there. Service man told me that Chrysler may cover it, Chrysler said it was the dealerships responsibility. Unreal. Never have a I towed a single thing with this truck, the rear end never should have busted like this. I seen some recalls, but do not know why my particular truck was not listed. I did see another complaint on this site, regarding the axle breaking and causing the rear end to bust. I have not taken the truck apart as of yet. Nobody wants to take responsibility without severe out of pockets costs to me. I am already without a vehicle to get to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)