NHTSA Complaint #11611850 — 2021 HONDA ODYSSEY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11611850
Vehicle 2021 HONDA ODYSSEY
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

After a slight rain, the error of Radar Obstructed is being displayed. Can’t get this error removed or fixed. After searching more I found out that: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.

Related Complaints for the 2021 HONDA ODYSSEY

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11648579 All of my assist lights just came.on one after another saying there was a malfunction with the emmision light continu...
#11637656 I was driving in light snowfall when several alerts notifying me that the radar sensor was not working. This is commo...
#11635070 The children message that the radar is obstructed, I did the clean where is the radar is but the issue still.
#11582551 I am writing to urgently bring to your attention a critical issue plaguing the driver assist systems in Honda Odyssey...
#11540905 Once the cruise control is set, it consistently drops below the set speed and surges back up or over the set speed. S...

Recent Complaints for the 2021 HONDA ODYSSEY

#11712381 ELECTRICAL SYSTEM The error message “Power Tailgate Problem” appeared on the dash. Following the error message, the power tailgate stop...
#11712381 UNKNOWN OR OTHER The error message “Power Tailgate Problem” appeared on the dash. Following the error message, the power tailgate stop...
#11711166 ELECTRICAL SYSTEM the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogge...
#11711166 STRUCTURE:BODY the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogge...
#11711166 UNKNOWN OR OTHER the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogge...
Check any vehicle history by VIN - Free vehicle history report