NHTSA Complaint #11611591 — 2020 ACURA RDX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11611591
Vehicle 2020 ACURA RDX
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

My wife weighs about 125 pounds. When she sits in the front passenger seat of this car, often (but not always) an indicator will light up on the dashboard, saying "Passenger Air Bag OFF." Even if she shifts around in the seat or bounces up and down, the indicator light will stay on. I have taken the car to my local Acura dealer twice, asking that this problem be diagnosed and fixed. The first time their service technician reported "No issues at this time. Unable to duplicate concern at this time." The second time (today), the technician reported that he had "checked system for codes, no codes in system. Light will go on and off if passenger moves around in seat." I remain quite concerned that this un-repaired problem is a significant safety issue, as the indicator light appears to be saying that the airbag won't deploy in a collision.

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