NHTSA Complaint #11610948 — 2017 FORD ESCAPE

2017 Ford Escape coolant leaked into engine causing vehicle to, all of a sudden, not accelerate when driving on city road. This happened at night with woman driving alone which obviously not safe! Since vehicle would not go over 2-3 mph traffic was backed up and had to put hazard lights on until could get car over. Vehicle was taken to dealer and found out the issue of coolant leaked into engine. The only way to fix the Escape would be to replace the engine. We did get the engine replaced costing $7,439. Researching this problem we have found this is a known issue but Ford has not issued a recall. This problem is not safe for anybody on the road. This should be a recall and Ford should reimburse us for the cost of repair. I do have the receipt as proof of what we paid to replace the engine. This happened in August 2023