NHTSA Complaint #11609996 — 2015 LINCOLN MKZ

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11609996
Vehicle 2015 LINCOLN MKZ
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

In the middle of June 2024 (about [XXX]), my wife was driving her car, and pressed the horn button to warn a driver who had pulled out right in front of her. The horn failed to sound, and has not worked since then when pursuing the horn button. The horns themselves do sound when pressing the key fob to locate the car. Pressing the horn button has never worked since the time of this report, and several instances have occurred with other drivers needing to be forewarned of hazards. The problem has been verified by the husband, but not yet by the dealer, police or insurance representative. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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