NHTSA Complaint #11609422 — 2024 AUDI Q4 E-TRON

The contact owns a 2024 AUDI Q4 50 E-Tron. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly dialed emergency roadside assistance. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the SOS system control module. The contact was informed that a software update was required; however, the software update was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 65.