NHTSA Complaint #11609159 — 2017 FORD ESCAPE

Vehicle began shaking and rattling upon acceleration onto freeway. Check engine light flashed, then stayed on. Vehicle taken to dealership where purchased (8 years ago, just paid off 10 months ago, 81k miles) to have service. Quoted appx $7600 to reinstall new engine after coolant intrusion into engine cylinder. Service rep stated this is a common occurrence for this vehicle. Gave me Number to ford customer care and said they couldn’t do anything to help. After researching more, this seems to be a very common problem in this “eco boost” 1.5 L engine in various years and models, some of which have been recalled. This is clearly a manufactured defect that is safety related and ford should be help responsible for producing low quality, knowingly faulty equipment that jeopardized myself and my children’s safety, as well as financial stability. Thank you for the consideration.