NHTSA Complaint #11609005 — 2017 FORD ESCAPE

What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant intrusion into cylinder bores. How was your safety or the safety of others put at risk? Engine failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Problem has been looked at by Lens Auto Repair and Christian brothers auto who have both claimed issue is related to Technical Service Bulletin (TSB) for 2017-2019 Ford Escape vehicles with a 1.5L EcoBoost engine that were built before April 8, 2019. The bulletin, dated June 9, 2022, covers coolant intrusion into the cylinder bores and offers a one-time, no-cost repair for the 1.5L short block. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, this has been inspected by Lou Fusz Ford Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Coolant leaked onto driveway one year ago. Now, coolant disappearing and not visibly leaking anywhere. Also, there is now excessive white smoke at startup on occasions. The smoke is excessive enough to fill the entire garage instantly.