NHTSA Complaint #11608905 — 2016 CHEVROLET COLORADO

The contact's husband owns a 2016 Chevrolet Colorado. The contact stated while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal. The contact stated that the failure persisted with the check engine warning light illuminated. The vehicle was taken to the dealer on several occasions where the contact was informed that the engine solenoid needed to be replaced. The contact disputed the dealer's diagnosis and took the vehicle to an independent mechanic. The mechanic discovered that the torque converter was defective, and that the transmission needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle had not been repaired. The failure mileage was approximately 30,000.