NHTSA Complaint #11608277 — 2016 TOYOTA TACOMA

I purchased this vehicle in May 2016. The vehicel has the "Super White" paint package. In late May 2019 I noticed the paint was starting to peel off the door frame, above the headlights and above the windshield. I contacted the Toyota Dealership where I purchased the vehicle, Desert Toyota of Tucson) and they told me there was a recall on the paint and that I would be receiving a letter from Toyota USA about this. A year went by and I contacted Toyota USA, and was told there was no recall on my vehicle due to paint peeling. I again contacted Toyota USA in 2021 (Incident # 210719-000344) regarding the peeling paint which was getting worse and was again told no recall due to peeling paint. I have spoken with the dealership several times about this and I keep getting told that I will be receiving a letter from Toyota USA, but there is a backlog. I called Toyota USA again this morning 8/13/2024 and was told no recall on my peeling paint, yet my dealer insists there is one. Toyota USA told me to conatct the NHTSA about this, so I have.