NHTSA Complaint #11607107 — 2018 SUBARU CROSSTREK
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11607107 |
| Vehicle | 2018 SUBARU CROSSTREK |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The main head unit display (8") that controls the climate, audio and other control functions as well as the backup camera video feed is poorly made and subject to rapid delamination at edges and center. We reported and showed this problem to a Subaru dealer multiple times in past and they simply indicated it as 'temporary moisture' yet it is NOT moisture related and a design/manufacturing flaw. The car is now out of warranty and the problem only exacerbated with time to point where rear view camera functionality / visibility is impaired ... not ot mention the unsightly look of the main center display. This is a common widespread problem among many Subaru users as reported in various online forums, however, Subaru continues to deny fault/liability with fixing what is surely inferior design/quality on their side.
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